This Item Is Temporarily Unavailable !!

Question

Kolohe023 Author

Level 1

9 points

This Item Is Temporarily Unavailable !!

After my macbook pro had become really slow the past days, I decided to reset the system, following the usual steps:

1. Press alt+power button

2. Choose Utilities --> erase Macintosh HD (or in my case, it was called macbook pro)

3. Reinstall the El Capitan OS X through internet.

However, after trying to install the OS X, and entering an apple id, it keeps saying the same message over and over !!!!

"This item is temporarily unavailable. Please try again later"

I don't know what to do, since I have tried redoing these steps on multiple occasions this day, and with two different networks. Unfortunately, I don't have the original installation cd'a, so I have to install the OS through internet (or if it is possible!!!!!

I Completely Erased my hard drive before this, the closes Apple Store to me is 5 hours away from me, My MacBook Pro is 3-4 years old, Can someone please help me out

MacBook Pro, iOS 10.0.2

Posted on Sep 27, 2016 3:56 PM

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Answer 1

Kappy

Level 10

362,017 points

Sep 27, 2016 4:13 PM in response to Kolohe023

The current version of OS X is Sierra - 10.12 - not El Capitan. The latter is no longer available. Try this instead:

Clean Install of OS X

Restart the computer. Immediately after the chime hold down the Command-Option-R keys until a globe appears.

The Utility Menu will appear in from 5-20 minutes. Be patient.

Select Disk Utility and click on the Continue button.

When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.

Click on the Partition tab in Disk Utility's main window. A panel will drop down.

Set the partition scheme to GUID.

Set the Format type to Mac OS Extended (Journaled.)

Click on the Apply button, then click on the Done button when it activates.

Quit Disk Utility and return to the Utility Menu.

Select Reinstall OS X and click on the Continue button.

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Answer 2

Kolohe023 Author

Level 1

9 points

Sep 27, 2016 5:08 PM in response to Kappy

My MacBook says OS X El Capitan, I tryed it many times, Kappy !!!! I don't know what to do now lol,

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Answer 3

Kappy

Level 10

362,017 points

Sep 27, 2016 5:27 PM in response to Kolohe023

Where, when does it say, "OS X El Capitan?" What did you try many times? I don't know what you did, so I don't know how to help you. Maybe you could provide more detailed and explicit information than you have so far? Perhaps it would help to read Writing an effective Apple Support Communities question.

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